NetBait Service FAQ
General
What is a NetBait?
NetBait is a proprietary technology developed by NetBait, Inc. to prevent,
detect and analyze intruders' attacks on companies' networks. NetBait is based
on the concept of a "Honeypot," which means that it is a decoy which lures intruders away
from actual network data and instead gives them "bait" with false
information. NetBait is a set of sophisticated technologies made seamless to
license, configure, maintain and adapt to changes in any organization's network
security needs.
What type of Honeypot is NetBait?
There are two general types of Honeypot systems: production for improving
security and research for learning more about the sources of threats. NetBait
can be configured to act as either Production or Research, or a combination of
both.
Why do you refer to NetBait as a Service?
Most providers of Internet security products operate with a traditional model of
software products, which means that they sell you their software, at which point
you have to rely on your internal network administrators and security
specialists to maintain and support this product. This is both expensive and
difficult because of shortages in qualified IT staff and budgetary constraints.
In contrast, NetBait requires no internal maintenance or support. This means that our clients don't need to hir
e extra staff to make sure that NetBait is properly configured and lessens risk in the overall network security
infrastructure. Even an inexperienced network administrator can easily configure
NetBait Service within minutes. And because of its design and functionality,
NetBait does not have any of the "default" risks associated with
having an Internet connected system and cannot be used against the client's
network or any other resource on the Internet.
How does NetBait Service work?
The technology behind NetBait is a distributed network of multiple
NetBait Nodes independently communicating with our servers and performing
attack traffic redirection. Among other things, this architecture allows clients to
enjoy a number of wide-reaching benefits that include configuration simplicity,
the highest level of resistance to intruder attacks, and low cost of
ownership.
Should NetBait be used to prevent internal or external attacks?
NetBait Service can be a critical tool against both internal and external
intruders. If fact, a single NetBait Host may accomplish both tasks with proper
routing.
What are the hardware and software requirements for setting up a NetBait Host?
There are no specific hardware or software requirements. The only thing you need
is a Personal Computer (i386 will do) with a 1.44 floppy drive, 16MB+ RAM, a Network Interface Card
and TCP/IP Internet connectivity. Practically any system up to 10 years old may
be seamlessly transformed into a NetBait Host without any hardware or software
preparation - just insert your NetBait floppy disk into floppy drive and reboot
the PC.
Does NetBait Service work on Macintosh computers?
While the technology behind NetBait was developed to support any PC architecture
to which Linux has been ported (Sun, MAC, SGI), the first release of NetBait
Service is only based on the IBM-PC/i386 compatible architecture.
How do I know that my NetBait Service really works?
NetBait Service is an effective, cost-efficient and, most importantly, quiet
guard of your network and its components. While taking intruders' time away from
your network assets, it requires no extra time to monitor or respond to a flood
of e-mails and alerts. However, there are two ways to insure your NetBait
Service's proper operation:
The first and most accessible method is to view the detailed log report
through our online NetBait Service account profile by clicking on
the Log View on the left-side menu. Every NetBait Host records all activity
on assigned IP addresses and presents this activity in the easy-to-analyze
format.
The second method is to scan the NetBait Host and associated IP addresses
by any available TCP or UDP port scanner. An administrator familiar with
his/her organization's specific NetBait configuration will be able to observe
the simulated TCP and UDP services on a given IP range as a result of such
scan.
Fundamentals
Why would I prefer NetBait Service over NetBait Enterprise
The benefits of utilizing NetBait Service are mostly risk-related
and economical. NetBait's outsourced Service model is based on the efficiency
and synchronization of multiple servers that requires a great deal of attention
and technical expertise. NetBait Enterprise requires the same expertise and is typically suitable only for larg
er organizations.
What are the risks of using NetBait Service?
There are no known security risks. We have dedicated substantial human and capital resources to ensure
the most secure operation of our network infrastructure. If our
network looses its Internet connectivity because of its ISP or hardware failure,
your NetBait Service will continue to work
in autonomous mode until the connection is restored. Even if our internal NetBait Infrastructure
network were eventually breached and compromised, an intruder would have no way to
cause any damage to your host networks.
How many users can my organization have to access its NetBait
Service?
Netlogiclab allows and collects information for up to three contacts, or users:
technical, administrative, and billing. This is done because we understand that
our clients have different people handling different tasks. A technical user,
such as a network or system administrator, usually logs into the NetBait Service
web interface for configuration of NetBait hosts and IP addresses. Business and
billing personnel access the interface to update current billing information and
invoice review. It is not required that you provide Netlogiclab with information
for all three users. If your organizational needs require more than three users,
contact Netlogiclab for a custom-built solution.
Will you have access to my organization's network?
No. At no time can we or anyone else view any of our clients' networks through NetBait
channels.
Why should I buy NetBait instead building my own honeypot?
Regardless of your organization's network complexity, number of remote office
locations, or budget, NetBait technology will adapt in the most cost-effective way. Combine this with a practic
ally
limitless number of possible targets for an intruder from the NetBait Service
versus a typically small number of basic features from traditional homemade
honeypots (mostly limited to web, FTP and e-mail servers). Finally, the buy vs.
build analysis still favors NetBait Service when you consider the cost of
building, maintaining and monitoring an in-house developed product as opposed to
subscribing to NetBait Service.
Pricing and Packages
What is the pricing model for NetBait Service?
The pricing model is both flexible and transparent. There are only three pricing
tiers:
A one-time activation fee for each NetBait Host, which includes one IP
address. A small monthly fee for each NetBait Host A variable monthly fee for additional IP addresses that are linked to any
Host.
If you have a NetBait Unlimited package, the monthly fee does not change
regardless of the NetBait Service configuration
Why do I need to pay an activation fee for each Host?
Every NetBait Host has a unique infrastructure that supports and ensures its
proper operation. This includes the our server-side database,
authentication procedures, behavior engine, and account configuration.
Why is there a monthly fee for NetBait Service?
With the security market highly fragmented, majority of providers have one thing
in common: high upfront costs, often even higher costs for dedicated hardware
and software that is compatible to their products, and high costs of maintenance
and support. With NetBait Service, our clients pay only a small monthly fee. In
exchange, they have the most sophisticated honeypot-based security product available, no
extraordinary expenses associated with monitoring their service, and no support
fees, ever. Moreover, there is no need to pre-pay for future network needs:
NetBait's web-based interface enables clients to seamlessly upgrade or downgrade
their configuration in real time.
Do you offer discounts to educational and non-profit (503(C)) organizations?
Yes. We discount NetBait service for these types of institutions. Contact us for
more information.
Are there any other discounts for purchasing NetBait Service?
Yes. We offer two types of discounts: a volume discount and a
contract discount.
What is the volume discount?
The volume discount is based on the number of IP addresses. Since the monthly
fee is based on each purchased IP address, we offer significant
discounts for each additional IP address, starting with the eleventh.
What is the contract discount?
The contract discount is based on the agreed upon length of subscription to NetBait Service.
We offer generous discounts from the monthly fee for the entire NetBait
configuration " Host(s) and IP address(es) " ranging from 5% off for a
three-month contract to a 25% discount for a two-year contract. The contract
discount works in combination with any applicable volume discount.
What are the different NetBait packages?
At this moment, we offer two types of packages: NetBait Service Fixed and NetBait Service Unlimited. Occasional
ly, we will
extend a special promotion that reflects a customized configuration, a special
price, or a combination of both.
What is the NetBait Fixed package?
The NetBait Fixed package allows you to define an optimal number of
NetBait Hosts and additional IP addresses. Once configured, you have the
option to upgrade or downgrade your NetBait configuration, but only after
contacting us first. The fee schedule is based on the number of Hosts
and additional IP addresses and all applicable volume and contract discounts
apply.
What is the NetBait Unlimited package?
The unlimited package option is designed for those clients that need the
flexibility to upgrade or downgrade their NetBait Service configuration. There
are no restrictions on the size of the NetBait Service or the number of
available changes. There is a one-time activation fee and a small monthly
maintenance fee. Besides the added flexibility, this option makes perfect
business sense for clients whose needs exceed 4-5 hosts and 5-6 additional IP
addresses. While the activation and monthly fees do not change regardless of
NetBait configuration complexity, clients still receive all applicable contract
discounts.
What is the Promotion Package?
Even though the NetBait Fixed and NetBait Unlimited packages are all-inclusive,
Netlogiclab understands that some clients have special needs related to the
terms of the desired contract and overall pricing. To receive a custom promotion
code, please contact us directly.
Miscellaneous
Are there any licensing issues with NetBait Service?
No. NetBait Service is a just a service. There is no software to license..
Can I use NetBait with other products?
Yes. NetBait Service will not interfere with any other network security tools.
What do I do if I need help?
All inquiries may be addressed through our Contact page. To go there now, click
here.
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